Legal
Privacy Policy
Last Updated: 25 June 2026
Welcome to Ondyne. At Ondyne, we believe that trust begins with transparency. The reflections you choose to share are personal, and we are committed to treating them with care, respect and responsibility.
This Privacy Policy explains how we collect, use, store and protect your information when you use the Ondyne website and services. By using Ondyne, you agree to the practices described in this Privacy Policy.
1. Who We Are
Ondyne is a personal reflection platform designed to help individuals understand themselves through behavioural science, structured reflection and AI-assisted insights.
For the purposes of UK data protection law, Ondyne is the Data Controller responsible for your personal information.
Contact:
Email: hello@joinondyne.com
Website: www.joinondyne.com
2. Information We Collect
Depending on how you use Ondyne, we may collect:
Information You Provide
- Name
- Email address
- Questionnaire responses
- Reflection notes
- Journal entries
- Account details
- Payment information (processed securely by our payment provider)
Technical Information
- IP address
- Browser type
- Device information
- Cookies
- Website usage statistics
3. Behavioural Reflection Data
Ondyne may collect information about areas such as:
- Personal goals
- Habits
- Relationships
- Health and wellbeing (where voluntarily provided)
- Financial behaviours
- Purpose and values
- Personal reflections
We only collect information that you choose to provide.
4. How We Use Your Information
We use your information to:
- Generate personalised reflections
- Deliver your Ondyne reports
- Improve your experience
- Track your own progress over time
- Respond to enquiries
- Process subscriptions
- Improve our platform
- Protect the security of the service
We do not sell your personal information.
5. AI Generated Insights
Some reflections and reports are generated with the assistance of artificial intelligence. These insights are created using the information you choose to provide and are intended to support self-reflection.
They are not medical, psychological, legal or financial advice.
6. Our Legal Basis
We process your personal information under one or more of the following lawful bases:
- Your consent
- Performance of our contract with you
- Legitimate interests in operating and improving Ondyne
Where required by law, we will ask for your explicit consent before processing special category personal data.
7. Data Storage
Your information is stored securely using trusted cloud service providers.
We take reasonable technical and organisational measures to protect your information against unauthorised access, alteration or disclosure. No online system can ever be guaranteed to be completely secure, but we continuously work to protect your data.
8. Data Retention
We keep your information only for as long as necessary to provide the Ondyne service and meet our legal obligations.
You may request deletion of your account at any time.
9. Your Rights
Under UK GDPR you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to processing where applicable
- Receive a copy of your information (data portability)
To exercise these rights, contact: hello@joinondyne.com
10. Cookies
Ondyne may use cookies and similar technologies to:
- Remember your preferences
- Improve website performance
- Understand how visitors use the website
Where required, we will request your consent before placing non-essential cookies.
You can manage cookies through your browser settings.
11. Third-Party Services
We may use carefully selected third-party providers to operate Ondyne, including services for:
- Website hosting
- Authentication
- Secure payment processing
- Email delivery
- Analytics
These providers process information only as necessary to deliver their services.
12. International Transfers
Where information is processed outside the United Kingdom or European Economic Area, we take appropriate safeguards to protect your information in accordance with applicable data protection law.
13. Children
Ondyne is intended for adults aged 18 years and over.
We do not knowingly collect personal information from children.
14. Changes to this Policy
We may update this Privacy Policy from time to time.
Any significant changes will be published on this page.
Continued use of Ondyne after updates constitutes acceptance of the revised policy.
15. Contact
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:
Ondyne
Email: hello@joinondyne.com
Website: www.joinondyne.com
Our Promise
At Ondyne, we believe your reflections belong to you.
We will never sell your personal reflections.
We will never use your answers to manipulate or advertise to you.
We will never judge your responses.
You may request a copy of your data or permanently delete your account at any time.
Everything we build is guided by one principle: to help people become more themselves, while respecting their privacy, dignity and trust.